Privacy Policy

1. Introduction

Welcome to Vepapu’s Privacy Policy. This document outlines how we collect, use, disclose, and protect your personal data when you visit our website or use our services. We value your trust and are committed to safeguarding your privacy in compliance with applicable laws and regulations.

This Privacy Policy applies to all users of our website, clients who engage our services, and any other individuals who interact with us. By accessing our website or utilizing our services, you consent to the practices described in this policy. If you do not agree with the terms of this Privacy Policy, please refrain from using our website or services.

At Vepapu, transparency is a priority. This policy provides detailed information about:

What personal data we collect and why.
How we use and protect your information.
Your rights concerning your personal data.
How to contact us with questions or concerns about your privacy.

We encourage you to read this Privacy Policy thoroughly. If you have any questions or require clarification, please contact us using the information provided in the Contact Us section.

2. Definitions

For the purposes of this Privacy Policy, the following terms shall have the meanings ascribed to them:

"Personal Data": Any information relating to an identified or identifiable individual, such as name, email address, phone number, identification numbers, or online identifiers.
"Processing": Any operation or set of operations performed on Personal Data, whether by automated or manual means, including collection, storage, use, disclosure, or deletion.
"Data Controller": The entity that determines the purposes and means of processing Personal Data. For the services provided, Vepapu acts as a Data Controller.
"Data Processor": The entity that processes Personal Data on behalf of the Data Controller. In certain cases, Vepapu may act as a Data Processor when performing services on behalf of clients.
"Third Party": Any individual, organization, or entity that is not the Data Subject, Data Controller, or Data Processor, including service providers, regulators, and affiliates.
"Data Subject": An individual whose Personal Data is collected, processed, or stored by Vepapu.
"Cookies": Small data files stored on your device to enhance website functionality, user experience, and analytics.
"Sensitive Data": Personal Data that reveals information such as racial or ethnic origin, political opinions, religious beliefs, health information, or biometric data, subject to stricter legal protections in some jurisdictions.
"Applicable Laws": Any laws, regulations, or legal requirements applicable to the collection, processing, and storage of Personal Data, including but not limited to the GDPR, CCPA, and local privacy laws.

3. Data Collection Practices

3.1. Types of Data Collected

Vepapu collects various types of personal and business data necessary to provide our services, comply with legal and regulatory requirements, and enhance your user experience. The data we collect falls into the following categories:

3.1.1. Personal Identification Information

This includes information necessary to verify your identity, maintain communication, and deliver our services effectively. Examples include:

Basic Identification Details: Full name, date of birth, gender, and nationality; Government-issued identification numbers, such as passport numbers, driver’s license numbers, or national ID numbers.
Proof of Residential Address: Documents such as utility bills, bank statements, or official correspondence showing your full name and current residential address, issued within the last three months.
Contact Information: Current email address, phone number, and other communication details.
Photographs or Biometrics (if applicable): Facial recognition or live video verification images as part of identity verification processes.

3.1.2. Financial Information

We may collect financial data to process payments, facilitate transactions, and comply with tax or financial regulations. This includes:

Payment Information: Credit/debit card numbers, bank account details, and payment methods used to complete transactions.
Transaction Details: Information about the date, time, value, and frequency of transactions performed through or facilitated by Vepapu.
Tax-Related Information: Taxpayer Identification Numbers (TIN), Value-Added Tax (VAT) numbers, or other tax identifiers, as required by applicable laws.

3.1.3. Business Information

For clients representing business entities, additional corporate information may be collected, including:

Business Registration Details: Certificate of Incorporation or equivalent documents issued by the relevant registry; Constitutional documents, such as Articles of Incorporation, Memorandum of Association, or similar.
Ownership and Management Information: Shareholder structure, including identification and ownership percentages for shareholders holding 25% or more; Ultimate Beneficial Owner (UBO) details, including identification and proof of address for each UBO; Director information, including names, roles, and identification documents.
Proof of Business Address: Documents such as utility bills, lease agreements, or other official evidence of the entity’s physical address.
Good Standing Documents: Certificates of Good Standing, Certificates of Incumbency, or registry excerpts, as required for certain jurisdictions.

3.1.4. Compliance-Driven Data

To meet legal and regulatory obligations, including Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) requirements, we collect:

Verification Documents: Certified, notarized, or legalized copies of identification or corporate documents when necessary; Additional verification data, such as live video verification or in-person presentations of original documents.
Business Activity Details: Purpose and intended nature of your business relationship with Vepapu; Detailed descriptions of business activities, expected transaction volumes, and jurisdictions of operation.
Background and Credit Checks: Information related to creditworthiness, compliance checks, and fraud prevention obtained from third-party providers or public records.

3.1.5. Other Voluntarily Provided Information

You may provide additional data through interactions with Vepapu, such as:

Feedback and Surveys: Responses to customer satisfaction surveys, suggestions for service improvements, or participation in promotional events.
Uploaded Documents: Any files, forms, or other content voluntarily submitted through our platform.
Referrals and Recommendations: Information about individuals or entities you refer to Vepapu, subject to their consent.

3.1.6. Technical and Usage Data

Automatically collected data during your interactions with our platform to enhance functionality and ensure a seamless experience, including:

Device and Browser Information: IP address, browser type, operating system, and device identifiers.
Geolocation Data: Location of your device for providing region-specific services, subject to your consent.
Cookies and Analytics: Data about your browsing behavior, including pages visited, search terms, and features used.

3.1.7. Sensitive Data

In limited circumstances, we may collect sensitive personal data, such as:

Government-issued IDs containing biometric data.
Criminal or compliance-related information as part of regulatory due diligence.

3.1.8. Additional Requirements

As specified in our Terms & Conditions:

Vepapu reserves the right to request further documentation or clarification to fulfill legal and regulatory obligations.
Users may be required to attend virtual or in-person verification meetings at their own expense.
We may collect data for specific jurisdictional requirements, such as additional proof of good standing or compliance certifications.

3.2. Information We Collect From the Use of Our Services

When you use our website or services, we automatically collect certain information, including:

Technical Information: Internet Protocol (IP) address, browser type, operating system, and device characteristics. Cookies, beacons, and similar technologies used to track website activity and enhance functionality.
Geolocation Data: Location data from your device, used to provide region-specific services or content. Users can manage geolocation settings through their device preferences.
Internet and Network Activity: Data on how you interact with our platform, including login times, pages viewed, content accessed, and features used. Referrer URLs and search terms used to find our platform.
Professional or Employment Information: Information about your business or professional status, provided during account registration or onboarding.
Behavioral Inferences: Insights derived from your activity and preferences to improve our services and ensure account security.

3.3. Information We May Collect From Other Sources

In addition to data you provide directly or through the use of our services, we may collect information from the following sources:

Third Parties: Identity verification providers, compliance partners, or external agents assisting with regulatory checks; Publicly available sources, such as business directories or government records; Social media platforms, if you interact with Vepapu through these channels.
Background and Credit Checks: Credit report information, compliance and fraud prevention data, and identity verification details obtained from independent providers; Information about financial relationships or employment history as required by regulatory or compliance obligations.
Government Authorities: Data required for compliance with Anti-Money Laundering (AML), Counter-Terrorism Financing (CTF), and other regulatory frameworks.

When redirected to third-party platforms (e.g., for identity checks or payments), we encourage you to review the third-party’s privacy policy to understand how your data is processed.

3.4. How We Collect Your Information

We collect personal data about you at various stages of your interaction with Vepapu, including but not limited to the following:

When you communicate with us as a customer, prospective customer, or general inquirer through email, phone, or other communication channels.
When you visit our website, mobile application, or platform and interact with its features, such as browsing content, submitting inquiries, or completing forms.
When you make or react to comments, posts, or discussions on our community forum.
When you register as an end-user of our services, create an account, or engage us to provide specific services.
When you subscribe to our newsletter program, participate in promotional events, or respond to surveys, feedback forms, or similar requests.
When you voluntarily provide information through landing pages, online forms, or other interactive features on our platform.
When your data is shared with us by a referrer (e.g., a third-party individual or organization who has referred you to our services).
When you share information via customer support, chat systems, or other official communication tools provided by Vepapu.
During identity verification, compliance checks, and due diligence as required for regulatory purposes or service facilitation.
When you submit personal and business data for the preparation of service-related documentation, including incorporation paperwork, filings, and compliance-related submissions.
When you visit our offices, partner offices, or third-party service provider locations and provide personal data during such interactions.
When data is collected automatically through cookies, tracking technologies, and analytics tools during your navigation of our website or application.
When we receive your personal data from trusted third-party sources, such as identity verification services, public records, or other partners assisting in the provision of our services.
During legal or regulatory reviews, background checks, or other activities required to ensure compliance with laws and contractual obligations.
Any other instances where you voluntarily provide information, such as event registrations, informational requests, or responses to specific service-related prompts.

3.5. Special Compliance-Driven Data Collection

Some services require additional data as mandated by regulatory authorities. For example: identity documents (e.g., passport, driver’s license) and live video verification for identity checks; shareholder, director, and beneficial owner details for company incorporation; AML/CTF-required information to assess compliance and mitigate risks.

4. Purpose of Data Collection:

Vepapu collects, uses, and shares information about you to enable you to access and use our services, such as company incorporation, compliance management, and other business solutions. This includes maintaining your account, presenting our services on the platform, and ensuring the content is relevant to your needs. If you start but fail to complete a sign-up or request, we may contact you to assist in completing the process. Your information is processed to handle payments, record financial transactions, or facilitate fund transfers related to your use of our services. This includes maintaining billing records and sending you invoices or receipts for services rendered. We collect data necessary for compliance with applicable laws, regulations, and industry standards. This includes conducting identity verification (KYC), Anti-Money Laundering (AML), and Counter-Terrorism Financing (CTF) checks. We may also provide information to government agencies in response to lawful requests or audits. Your contact information is used to send you notifications, updates, and important messages related to the services you use. This includes technical notices, security alerts, administrative messages, and support communications. We may also use this data to resolve disputes, handle chargebacks, and collect any fees associated with your account. We may use your geographical information to determine your location, which may be used for tax purposes.

We analyze user behavior, feedback, and performance metrics to enhance the quality, functionality, and personalization of our services. This includes adapting our platform to your preferences, making it easier for you to navigate, and ensuring a seamless user experience. We track, measure, and analyze usage trends and performance using your data. This helps us understand user preferences, improve operational efficiency, and develop new products, features, or services. Your information is used to prepare, complete, and file necessary forms and documents with government authorities, such as company incorporation filings or regulatory submissions, as part of our services. We process your data to verify your identity, protect your account, and prevent unauthorized access. This includes detecting, investigating, and reporting potentially fraudulent or prohibited activities and mitigating security risks. Your information may be used to investigate and resolve disputes, ensure compliance with our Terms and Conditions, and enforce other policies. This includes gathering data for fraud prevention, credit risk reduction, and dispute resolution. We may use your information to send you marketing communications about our products, services, or promotions that may be of interest to you. This may also include promotional offers related to third-party services that align with your business needs.

We may disclose information when we believe it is necessary to protect the rights, property, or safety of Vepapu, our customers, or others. This includes exchanging information with organizations for fraud prevention and security purposes. We may process and share your information with government agencies or legal authorities in response to lawful requests, subpoenas, or other legal proceedings. We may contact you to participate in surveys, provide feedback, or engage in promotional campaigns. These efforts help us understand user preferences, improve services, and deliver tailored solutions. We may use your information for additional purposes disclosed to you at the time of collection, provided that such purposes are lawful and align with your expectations. Your data is processed to ensure adherence to our Terms of Use, Privacy Policy, and other applicable policies. This helps maintain the integrity of our platform and protect all stakeholders involved.

5. Legal Basis for Processing Data

Vepapu processes your data based on several lawful grounds, depending on the nature of the interaction and the specific purpose of the data collection. These legal bases include the following:

5.1. Consent

When you explicitly consent to the collection and processing of your personal data, we rely on your consent as the legal basis. For example, we process your data when you agree to receive marketing communications or voluntarily provide sensitive information for specific services. You may withdraw your consent at any time, but this will not affect the lawfulness of processing carried out before the withdrawal.

5.2. Contractual Necessity

We process your data when it is necessary to fulfill our contractual obligations to you. This includes activities such as providing requested services, preparing documents for submission to authorities, and managing your account. Without this data, we would be unable to fulfill our agreement with you.

5.3. Compliance with Legal Obligations

Certain data processing activities are required to comply with legal and regulatory obligations. This includes performing identity verification (KYC), Anti-Money Laundering (AML) checks, tax reporting, and responding to lawful requests from government authorities. We process this data as mandated by applicable laws and regulations.

5.4. Legitimate Interests

We may process your data where it is necessary for our legitimate interests or the legitimate interests of a third party, provided such interests are not overridden by your rights and freedoms. Examples include improving our services, detecting and preventing fraud, and enhancing the security of our platform.

5.5. Protection of Vital Interests

In rare cases, we may process your data to protect your vital interests or those of another individual. For instance, this may involve sharing information in response to security threats or emergencies.

5.6. Performance of a Task in the Public Interest

Where required by law, we may process your data in the performance of a task carried out in the public interest, such as cooperating with regulatory bodies or authorities in specific jurisdictions.

5.7. Legal Defense or Exercise of Legal Rights

We may process your data when it is necessary to establish, exercise, or defend against legal claims or proceedings. This includes ensuring compliance with contractual terms, resolving disputes, and protecting our legal rights.‍

5.8. Data Processing Based on Other Laws

In some jurisdictions, specific laws may impose additional requirements or permissions for processing data. We ensure compliance with such laws when operating in those jurisdictions.

6. Third-Party Data Sharing

To deliver our services effectively, fulfill legal obligations, and improve user experiences, Vepapu may share your data with trusted third parties. We ensure that all data shared with third parties is handled securely and in compliance with applicable laws and regulations. The circumstances under which we share your data include the following:‍

6.1. Service Providers

We collaborate with third-party service providers to facilitate specific aspects of our services. This includes registered agents, compliance consultants, identity verification providers, payment processors, IT service providers, and document preparation experts. These third parties are contractually obligated to use your data only for the purposes of delivering the requested services and to comply with stringent confidentiality and security measures.

6.2. Government and Regulatory Authorities

We may disclose your data to government agencies, regulatory authorities, or law enforcement as required by law. This includes compliance with Anti-Money Laundering (AML), Counter-Terrorism Financing (CTF), tax regulations, or any other legal requirements. Such disclosures may involve the submission of identity verification documents, beneficial ownership information, and transaction records.

6.3. Business Partners and Affiliates

In certain jurisdictions, we may collaborate with business partners or affiliates to fulfill service requests. These partners may assist in providing incorporation, compliance, or other business-related services. Data shared with such partners is limited to what is necessary for the delivery of the requested service.

6.4. Professional Advisors

We may share your data with professional advisors, including lawyers, accountants, auditors, or consultants, when necessary for the provision of our services or to ensure compliance with legal obligations.

6.5. Identity Verification and Compliance Vendors

To fulfill KYC, AML, and other regulatory obligations, we engage third-party vendors specializing in identity verification, background checks, and compliance monitoring. These vendors may collect and process specific personal data directly from you during the verification process.

6.6. Payment Processors and Financial Institutions

When processing payments or facilitating financial transactions, your data may be shared with payment processors, banks, or other financial institutions. This includes data necessary to complete payments, resolve chargebacks, or comply with financial regulations.

6.7. Third-Party Tools and Analytics Providers

We may share data with analytics providers, marketing platforms, or similar service providers to improve our website, mobile application, or services. Data shared in these cases is typically aggregated or anonymized to protect your privacy.

6.8. Fraud Prevention and Security Organizations

To detect, prevent, and address fraud, security incidents, or other potentially illegal activities, we may share data with specialized organizations or third parties. This may include exchanging information with other businesses for fraud prevention and credit risk reduction purposes.

6.9. Legal Proceedings and Disputes

In the event of legal proceedings or disputes, we may share your data as required to establish, exercise, or defend against legal claims. This includes providing information to courts, arbitration panels, or legal representatives as necessary.

6.10. Corporate Transactions

In the event of a merger, acquisition, restructuring, or sale of assets, your data may be shared with the involved parties to facilitate the transaction. In such cases, we will ensure that appropriate confidentiality measures are in place and notify you of any significant changes affecting your data.

6.11. With Your Consent

In specific cases, we may share your data with third parties where you have explicitly provided consent. This includes scenarios where additional services or specialized assistance outside our standard offerings are requested.

6.12. Other Legally Permissible Circumstances

We may share data in any other situation where disclosure is required or permitted by applicable laws or regulations, provided such sharing aligns with your rights and our legal obligations.

We take the following measures to protect your data when sharing it with third parties: Limiting the data shared to what is strictly necessary for the intended purpose; Requiring third parties to implement appropriate technical and organizational measures to ensure data security; Imposing contractual obligations on third parties to use your data solely for the agreed purposes and to maintain its confidentiality.

7. Cross-Border Data Transfers

Vepapu may transfer your personal data to entities located outside your country of residence for service delivery, data storage, compliance, and regulatory purposes. These transfers are conducted in compliance with applicable laws and with the following safeguards:

Transfers are made to countries with adequate data protection laws or under Standard Contractual Clauses (SCCs) approved by regulatory authorities.
Additional measures, such as encryption and access controls, are implemented for jurisdictions without adequacy decisions.
Third-party service providers are contractually obligated to maintain data security and confidentiality.

By using our services, you acknowledge and consent to such cross-border data transfers as necessary for fulfilling service agreements and compliance obligations.

8. Data/Record Retention

Vepapu retains personal and business data only for as long as it is necessary to fulfill the purposes for which it was collected or to comply with applicable legal, regulatory, or contractual obligations. The duration of retention depends on the nature of the data, the services provided, and any legal or operational requirements. For instance, records related to identity verification, compliance, and financial transactions may be retained for a period of time mandated by laws governing Anti-Money Laundering (AML), Counter-Terrorism Financing (CTF), and taxation.

Even after the termination of your account or completion of our services, we may retain certain data as required to comply with legal obligations, resolve disputes, enforce agreements, detect and prevent fraud, address operational concerns, and assist with investigations. This includes keeping records of transactions, correspondence, or regulatory filings to meet applicable statute of limitations or governmental requirements. While the standard retention period may vary between 5 years and 10 years based on the jurisdiction or type of data, we reserve the right to delete records earlier if operational or legal requirements permit.

Once data is no longer required for any business, legal, or regulatory purposes, we ensure that it is securely deleted, anonymized, or destroyed. Anonymized data, which no longer identifies any individual, may be retained indefinitely for research, analytics, or business improvement purposes. Users may request the deletion of their personal data in certain cases; however, such requests are subject to our obligations under applicable laws or regulations.

9. Data Security

Vepapu is committed to implementing reasonable and robust security measures to protect personal and business data from unauthorized access, collection, use, disclosure, alteration, destruction, or similar risks. These measures are designed to ensure the confidentiality, integrity, and availability of the data we collect and process.

When transferring personal data across jurisdictions, Vepapu takes reasonable steps to ensure that the data receives a level of protection comparable to the standards required by applicable laws, such as the GDPR, PDPA, or other relevant regulations. This includes ensuring that cross-border data transfers comply with the safeguards outlined in this Privacy Policy.

We require all third-party service providers, partners, and agents who receive personal data from us to handle such data in a manner consistent with this Privacy Policy. These parties are bound by contractual obligations to use the data only for the purposes specified by Vepapu and to implement security measures to protect the data against unauthorized access or misuse.

While we take every precaution to secure your data, Vepapu is not responsible for the security or management of personal data that you share directly with third-party websites or applications linked from our platform. We encourage you to review the privacy policies of these third parties before providing your personal data.

In the event of a data breach affecting your personal data, Vepapu will promptly notify affected individuals and relevant regulatory authorities, as required by applicable laws. Notifications will include details about the nature and extent of the breach, the data affected, and the measures taken to address and mitigate its impact. However, where the law allows, Vepapu reserves the right to assess and determine whether notification of the breach is required or appropriate under the circumstances.

10. User Rights

Under applicable data protection rules, you have several rights regarding your personal data, including the right to:

Access the information we hold about you and request a copy.
Withdraw your consent for processing your information at any time.
Request corrections or updates to ensure the information we hold about you is accurate and up-to-date.
Request deletion or erasure of your information (commonly referred to as the "right to be forgotten").
Stop or restrict the processing of your information under certain circumstances.
Object to the processing of your information for specific purposes, such as direct marketing.
Request the transfer of some of your information to another organization in a structured, commonly used, and machine-readable format (data portability).
Not be subject to decisions based solely on automated processing, including profiling, that significantly affect you.

If you wish to exercise any of these rights, please contact us at hello@vepapu.com. Note that we may retain an archive copy of certain information for legal or audit purposes, even if you request deletion.

You can unsubscribe from our emails by clicking the "unsubscribe" link in any email. You may also reject or remove cookies using your browser settings, but this may affect the functionality of our website.

11. Cookie Policy

Cookies and similar technologies are small data files placed on your computer, mobile device, or browser when you visit a website. They serve various purposes, such as enabling websites to function efficiently, enhancing user experience, and providing analytical or advertising data. Vepapu uses these technologies to improve its services and understand user interactions.

Cookies set by Vepapu are known as "first-party cookies," while those set by third-party service providers are called "third-party cookies." Third-party cookies allow features or functionality provided by external parties, such as analytics or advertising, to operate on or through our website. These cookies can recognize your device across different websites and sessions.

11.1. Why We Use Cookies

Vepapu uses cookies and similar technologies to:

Remember your preferences and settings for a personalized experience.
Facilitate the functionality of our services and website.
Analyze usage patterns and improve website performance.
Measure the effectiveness of our communications, such as email campaigns.
Serve targeted advertisements that may interest you.

11.2. Types of Cookies We Use

Vepapu uses cookies for the following purposes:

Essential Cookies: Necessary for the core functions of our website, such as secure logins and navigation. These cookies cannot be disabled.
Performance Cookies: Help us understand how visitors use our website by collecting aggregated data on traffic patterns and user behavior.
Functional Cookies: Enhance your experience by remembering preferences, such as language settings or region-specific content.
Advertising Cookies: Track your activity across websites to deliver tailored advertisements and measure ad performance.

11.3. Similar Technologies

We may also use technologies like web beacons, tracking pixels, and local storage to collect and analyze data. These tools work alongside cookies to monitor user behavior, improve website functionality, and evaluate the success of marketing efforts.

11.4. Managing Cookies

You have the right to control your cookie preferences. You can:

Adjust your browser settings to accept, reject, or delete cookies.
Use our Cookie Consent Manager to select which categories of cookies you accept or reject.
Note that essential cookies are required for core functionality and cannot be disabled.

Disabling or rejecting certain cookies may affect your ability to use some features or services on our website.

11.5. Targeted Advertising and Third-Party Cookies

Third-party service providers may use cookies and similar technologies to deliver targeted advertisements based on your interests. These providers may collect data about your visits to our website and other websites to display relevant ads. While this process does not directly identify you, it helps create a profile based on your browsing behavior.

12. Marketing Communications

Vepapu may use your personal data to send you marketing communications about our products, services, promotions, and updates that we believe may interest you. These communications may include newsletters, offers, event invitations, or other promotional content related to our services.

You will only receive marketing communications from us if:

You have subscribed to our mailing list or expressly opted in to receive such communications.
You have engaged with our services, and we believe the information is relevant to your interests.

12.1. Your Rights and Preferences

You have the right to control your marketing preferences. You can opt out of receiving marketing communications at any time by clicking the "unsubscribe" link provided in our emails, replying to the promotional email that you have received with the message “UNSUBSCRIBE”, or by contacting us directly at hello@vepapu.com.

Please note that opting out of marketing communications does not affect your ability to receive important service-related notifications, such as account updates, transaction confirmations, or other operational messages.

12.2 Third-Party Marketing

With your consent, we may share your information with trusted third parties to offer products or services that may be of interest to you. If you do not wish to receive such communications, you can opt out at any time by contacting us or following the opt-out instructions provided in the communication.

12.3. Personalization of Marketing Content

To enhance your experience, we may use information such as your preferences, transaction history, and interactions with our services to tailor marketing content to your interests. This helps ensure that the communications you receive are relevant and valuable to you.

13. Regulatory and Compliance Obligations

Vepapu is committed to complying with all applicable laws, regulations, and industry standards related to the collection, use, and processing of personal data. We process your data to fulfill regulatory and compliance obligations, including but not limited to:

13.1. Know Your Customer (KYC) Requirements

We collect and verify identification documents, proof of address, and other relevant data to meet KYC obligations and ensure the legitimacy of our clients.

13.2. Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) Regulations

As part of our legal obligations, we process data to detect, prevent, and report activities related to money laundering, terrorism financing, or other unlawful practices.

13.3. Tax and Financial Reporting

We may process and share your data with relevant authorities for tax reporting, compliance with financial regulations, or as required by local laws in the jurisdictions where we operate.

13.4. Legal and Regulatory Disclosures

We may disclose your information to government authorities, law enforcement, or regulatory bodies upon lawful requests, subpoenas, or as required by applicable laws and regulations.

13.5. Record Retention Requirements

Certain records, such as transaction histories, identity verification details, and compliance documents, are retained for specified periods to comply with statutory obligations, audit requirements, and regulatory standards.

13.6. International Compliance Standards

In jurisdictions where cross-border data transfers or other compliance measures are mandated, Vepapu ensures adherence to global standards, including GDPR, PDPA, and other applicable frameworks.

Your data is handled securely and in accordance with this Privacy Policy, ensuring compliance while protecting your rights.

14. Children’s Privacy

Our products and services are intended for users who are 18 years of age or older and are not directed to minors, whom we define as individuals under the age of 13. We do not knowingly collect personal information from children under 13. Our verification processes are designed to prevent the collection of data from minors.

If you are under the age of 13, please do not use or provide any information on this website, through our services, or via any of their features. This includes refraining from registering on the website, making purchases, using interactive or public comment features, or submitting any information about yourself, such as your name, address, phone number, email address, screen name, or any other identifier.

If we discover that we have inadvertently collected personal data from a child under 13 without parental consent, we will take immediate steps to delete the information from our records. If you believe that we may have collected information from or about a child under 13, please contact us at hello@vepapu.com, and we will address the matter promptly.

We encourage parents and guardians to monitor their children’s online activities and take steps to protect their privacy.

15. Automated Decision-Making

Vepapu uses automated tools and systems to enhance efficiency, improve user experience, and ensure compliance with legal and regulatory obligations. These processes are designed to support operations such as identity verification, compliance checks, and personalized service recommendations. Below are the key areas where automated decision-making may occur:

15.1. Identity Verification and Compliance

Automated systems may be used to scan and validate documents (e.g., passports, IDs) during the onboarding process. These tools help detect discrepancies or potential compliance risks, which are reviewed by qualified personnel before any significant decisions are made.

15.2. Fraud Detection and Risk Assessment

Automated tools analyze user behavior, transaction patterns, and geographic data to identify potential fraudulent or suspicious activities. These systems flag unusual activities for further review to protect both users and Vepapu from risks.

15.3. Service Recommendations

Based on the information you provide, such as your jurisdiction of incorporation or business type, automated systems may suggest relevant services or compliance packages to streamline your decision-making process.

15.4. Customer Support and Routing

Automated systems, such as chatbots or keyword-based routing, may assist in handling common inquiries or directing users to appropriate resources, ensuring faster response times.

15.5. Website and User Analytics

Tools like Google Analytics are used to analyze user interactions with our website, including behavior patterns and preferences. This data enables us to optimize the user experience and tailor our services to better meet user needs.

15.6. Payment Processing

Automated systems monitor payment transactions to detect anomalies, such as declined payments or high-risk accounts. These tools ensure secure and efficient processing while mitigating risks.

15.7. Your Rights Regarding Automated Decision-Making

If automated decision-making significantly impacts your rights or interests, you have the following rights: you can request details about how automated systems affect decisions involving your data; you may object to automated decision-making, including profiling, that produces significant effects; you can request a human review of decisions made solely by automated processes in certain circumstances.

If you have concerns about automated decision-making or wish to exercise your rights, please contact us at hello@vepapu.com. All such processes are carried out in compliance with applicable laws and are subject to safeguards to protect your rights and freedoms.

16. Changes to the Privacy Policy

Vepapu reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, services, legal requirements, or other relevant factors. We will notify you of significant changes by posting the updated Privacy Policy on our website and indicating the "Last Updated" date. In certain cases, we may also provide additional notifications, such as through email or service notifications. Your continued use of our services after the effective date of any updates constitutes your acceptance of the revised policy.

17. Making a Complaint

You are welcome to contact us if you have any complaint or grievance about how we are handling any Personal Data in our control or possession. To make a complaint you can contact us at hello@vepapu.com.

We are committed to addressing your inquiries promptly and ensuring your privacy rights are respected.

19. Miscellaneous

If any provision of this Privacy Policy is found to be illegal, invalid, void, or unenforceable under the laws of any jurisdiction, such provision shall be deemed severable and shall not affect the legality, validity, or enforceability of the remaining provisions of this Privacy Policy in that jurisdiction. Furthermore, the legality, validity, and enforceability of the Privacy Policy as a whole in other jurisdictions shall remain unaffected.

Nothing in this Privacy Policy shall be interpreted as providing an indemnity to any user regarding the use, storage, or handling of personal data by Vepapu or its partners. Vepapu expressly excludes liability for any losses or damages suffered by users resulting from its collection, storage, or use of data in accordance with this Privacy Policy.

To the maximum extent permitted by law, Vepapu expressly excludes liability for any indirect, consequential, special, or incidental losses, including but not limited to loss of profits, contracts, reputation, goodwill, or other intangible damages arising from or related to a breach of this Privacy Policy by Vepapu, its agents, or service providers.

20. Special Provisions for Restricted Services

Certain services offered by Vepapu may be subject to additional restrictions, legal requirements, or licensing obligations depending on the jurisdiction. For such restricted services:

Vepapu acts as an intermediary between you and licensed third-party service providers, agents, or partners authorized to deliver the services.
You agree to comply with the terms, conditions, and obligations imposed by these third parties and acknowledge that Vepapu does not perform any restricted activities directly.
Examples of restricted services include, but are not limited to, registered agent services, nominee directorships, and compliance filings in specific jurisdictions.
Vepapu is not liable for any actions, decisions, or outcomes resulting from these third-party services.

For detailed terms on restricted services, please refer to the applicable section in our Terms and Conditions or contact us for clarification.

21. Contact Us

If you have any questions regarding this Privacy Policy or the practices of this Website, please contact us by sending an email to hello@vepapu.com.

Vepapu Inc., 8 The Green, Ste A, Dover, DE, 19901, United States